Shipping Details
- All orders qualify for 5-12 Days shipping through USPS
- We also offer expedited 2-5 days USPS Shipping for an additional price calculated at the checkout.
- We strive to offer same day fulfillment on most weekdays, excluding holidays. If you order Friday night, Saturday, or Sunday, your order will be shipped on Monday.
- Orders from Chazoku always ship in temperature optimized packaging.
- We DO NOT offer international shipping.
- If your item is damaged, disfigured, or leaking powder upon arrival, please contact us and we will provide a full refund or return upon reasonable proof.
- Cancellations must be submitted via email prior to your order being dispatched from our fulfillment center.
- If your package is marked as delivered but can’t be found, call or visit your local USPS and provide them with your tracking number.
- Chazoku is not responsible for lost or stolen packages. We have no control over your package after it is handed to the carrier.
- Please allow for delivery delays during peak order volume. Items that arrive significantly later than expected may qualify for a partial refund, unless notice of delay is given and cancellation options are offered.
