All orders qualify for 5-12 Days shipping through USPS
We also offer expedited 2-5 days USPS Shipping for an additional price calculated at the checkout.
We strive to offer same day fulfillment on most weekdays, excluding holidays. If you order Friday night, Saturday, or Sunday, your order will be shipped on Monday.
Orders from Chazoku always ship in temperature optimized packaging.
We DO NOT offer international shipping.
If your item is damaged, disfigured, or leaking powder upon arrival, please contact us and we will provide a full refund or return upon reasonable proof.
Cancellations must be submitted via email prior to your order being dispatched from our fulfillment center.
If your package is marked as delivered but can’t be found, call or visit your local USPS and provide them with your tracking number.
Chazoku is not responsible for lost or stolen packages. We have no control over your package after it is handed to the carrier.
Please allow for delivery delays during peak order volume. Items that arrive significantly later than expected may qualify for a partial refund, unless notice of delay is given and cancellation options are offered.